Module 1: Foundations of Social Work & Professional Values

Introduces the history, purpose, and mission of social work. Covers core values such as dignity, social justice, service, integrity, and professional competence.

Module 2: Human Behaviour, Development & Social Systems

Explains human development across the lifespan, behavioural theories, family dynamics, community systems, and how individuals interact with their environments.

Module 3: Social Issues, Vulnerability & Client Assessment

Covers common social issues including poverty, abuse, addiction, disability, homelessness, and mental health. Introduces assessment methods for identifying client needs.

Module 4: Social Work Methods, Casework & Intervention Techniques

Explores social work practice approaches—casework, group work, community development, counselling basics, and designing support interventions.

Module 5: Communication Skills, Empathy & Cultural Competence

Focuses on active listening, professional communication, empathy, respect for diversity, cultural sensitivity, and building trust in client relationships.

Module 6: Social Policy, Welfare Systems & Community Resources

Provides an overview of social welfare systems, government interventions, NGOs, child protection services, and how policies shape social work practice.

Module 7: Ethics, Professional Conduct & Legal Responsibilities

Covers confidentiality, informed consent, professional boundaries, client rights, reporting obligations, and adherence to ethical codes and legal frameworks.

Module 8: Social Work Practice Settings & Emerging Trends

Explains practice environments such as schools, hospitals, child protection, community centres, correctional facilities, and NGO-led programmes. Highlights emerging issues such as digital social work and trauma-informed practice.

• Core values, roles, and responsibilities of social workers

• Human development and social systems theory

• Understanding social issues and assessing client needs

• Social work intervention methods and case management

• Professional communication and cultural sensitivity

• How welfare systems and policies affect communities

• Ethical and legal standards guiding social work

• Practice areas and career pathways in social work

• Aspiring social workers and human service professionals

• Community support workers and volunteers

• NGO and social-sector staff

• Teachers, youth workers, and counsellors

• Students pursuing social sciences or humanities

• Anyone interested in helping vulnerable groups or improving social welfare