Module 1: Foundations of Operational Risk & Global Regulatory Frameworks

Explores operational risk concepts, categories, Basel III/IV principles, regulatory expectations, and the role of operational risk within enterprise risk management.

Module 2: Risk Identification, Process Mapping & Control Environment Assessment

Covers identifying operational risks through process mapping, RCSA (Risk & Control Self-Assessment), internal control evaluation, and analysing people, process, system, and external-event risks.

Module 3: Operational Risk Measurement, Scoring & Quantification

Teaches qualitative and quantitative risk assessment, likelihood–impact scoring, loss event data analysis, KRIs (Key Risk Indicators), and scenario analysis techniques.

Module 4: Internal Controls, Risk Mitigation & Control Design

Covers control frameworks, segregation of duties, control testing, designing mitigation strategies, automation controls, and strengthening organisational resilience.

Module 5: Fraud Risk Management, Internal Investigations & Compliance Controls

Examines fraud risk indicators, fraud prevention systems, whistleblowing structures, investigative procedures, and compliance monitoring using global best practices.

Module 6: Operational Resilience, Business Continuity & Crisis Management

Explores business continuity planning (BCP), incident response, disaster recovery, operational resilience frameworks, and crisis leadership.

Module 7: Technology, Cybersecurity & Third-Party Risk Management

Covers cybersecurity threats, information-security governance, vendor risk assessment, cloud risk, digital vulnerability analysis, and technology-related operational risks.

Module 8: Operational Risk Reporting, Governance & Case Studies

Teaches effective reporting, dashboards, KRI monitoring, governance structures, board reporting, and lessons from major global operational-risk failures.

• Global operational risk principles and regulatory frameworks

• Techniques for risk identification, RCSA, and process analysis

• Qualitative and quantitative operational risk measurement

• Building and testing strong internal control systems

• Fraud risk management and investigative techniques

• Business continuity planning and operational resilience

• Cybersecurity, technology risk, and third-party assessment

• Reporting, governance, and enterprise integration of operational risk

• Operational risk managers and analysts

• Internal auditors and compliance officers

• Governance, risk, and control professionals

• Bankers, insurance professionals, and financial-sector staff

• Business continuity and cybersecurity officers

• Public-sector risk managers and project leaders

• Professionals transitioning into risk management roles