Chartered Business Analyst
A chartered-level programme designed to equip learners with advanced skills in business analysis, process improvement, strategic problem-solving, and organisational transformation. The course prepares professionals to identify business needs, design solutions, analyse data, manage requirements, and support decision-making across corporate, public, and non-profit sectors.
Learners gain mastery in business analysis frameworks, stakeholder management, modelling tools, requirements engineering, digital transformation, and strategy execution. The curriculum aligns with international standards such as BABOK, Agile BA, and Lean principles.
Module 1: Foundations of Business Analysis & Strategic Role of the Analyst
Introduces the business analysis profession, BABOK knowledge areas, the role of business analysts in strategy, transformation, and organisational performance.
Module 2: Requirements Engineering, Elicitation & Documentation Techniques
Covers requirement gathering tools (interviews, workshops, surveys), requirement types, documentation methods, user stories, acceptance criteria, and traceability.
Module 3: Business Process Modelling, Mapping & Improvement Tools
Explores process mapping (BPMN), value stream analysis, system diagrams, bottleneck identification, and redesigning processes for efficiency and effectiveness.
Module 4: Data Analysis, Decision Support & Analytical Modelling
Teaches data interpretation, dashboards, KPIs, cost–benefit analysis, forecasting tools, business intelligence, and using analytical models for decision-making.
Module 5: Solution Evaluation, Feasibility Studies & Business Case Development
Covers evaluating solution options, gap analysis, risk assessment, feasibility studies, ROI calculations, and preparing compelling business cases.
Module 6: Agile Business Analysis, Product Backlogs & Iterative Delivery
Explains Agile methodologies, Scrum roles, backlog management, user story refinement, sprint planning, and business analysis in Agile environments.
Module 7: Stakeholder Engagement, Communication & Change Leadership
Focuses on stakeholder analysis, negotiation, conflict management, communication plans, and supporting organisational change and transition management.
Module 8: Digital Transformation, Enterprise Systems & BA Professional Practice
Teaches digital trends (AI, automation, cloud), enterprise systems (ERP, CRM), innovation tools, BA ethics, professional standards, and case-based applications.
Core principles and responsibilities of business analysis
Requirements elicitation, modelling, and documentation techniques
Process mapping, workflow analysis, and business improvement tools
Analytical modelling, KPIs, and data-driven decision support
Developing feasibility studies and business cases
Applying Agile BA techniques and managing product backlogs
Effective communication, stakeholder engagement, and change support
Leveraging digital tools and enterprise systems for organisational transformation
Business analysts and project analysts
Strategy officers and operations managers
Product managers and Agile practitioners
Consultants in business transformation or process improvement
IT professionals transitioning into BA roles
Graduates pursuing careers in business analysis
Professionals seeking chartered-level analysis competencies
Start your journey to expertise today
