Module 1: Foundations of Business Analysis & Strategic Role of the Analyst

Introduces the business analysis profession, BABOK knowledge areas, the role of business analysts in strategy, transformation, and organisational performance.

Module 2: Requirements Engineering, Elicitation & Documentation Techniques

Covers requirement gathering tools (interviews, workshops, surveys), requirement types, documentation methods, user stories, acceptance criteria, and traceability.

Module 3: Business Process Modelling, Mapping & Improvement Tools

Explores process mapping (BPMN), value stream analysis, system diagrams, bottleneck identification, and redesigning processes for efficiency and effectiveness.

Module 4: Data Analysis, Decision Support & Analytical Modelling

Teaches data interpretation, dashboards, KPIs, cost–benefit analysis, forecasting tools, business intelligence, and using analytical models for decision-making.

Module 5: Solution Evaluation, Feasibility Studies & Business Case Development

Covers evaluating solution options, gap analysis, risk assessment, feasibility studies, ROI calculations, and preparing compelling business cases.

Module 6: Agile Business Analysis, Product Backlogs & Iterative Delivery

Explains Agile methodologies, Scrum roles, backlog management, user story refinement, sprint planning, and business analysis in Agile environments.

Module 7: Stakeholder Engagement, Communication & Change Leadership

Focuses on stakeholder analysis, negotiation, conflict management, communication plans, and supporting organisational change and transition management.

Module 8: Digital Transformation, Enterprise Systems & BA Professional Practice

Teaches digital trends (AI, automation, cloud), enterprise systems (ERP, CRM), innovation tools, BA ethics, professional standards, and case-based applications.

• Core principles and responsibilities of business analysis

• Requirements elicitation, modelling, and documentation techniques

• Process mapping, workflow analysis, and business improvement tools

• Analytical modelling, KPIs, and data-driven decision support

• Developing feasibility studies and business cases

• Applying Agile BA techniques and managing product backlogs

• Effective communication, stakeholder engagement, and change support

• Leveraging digital tools and enterprise systems for organisational transformation

• Business analysts and project analysts

• Strategy officers and operations managers

• Product managers and Agile practitioners

• Consultants in business transformation or process improvement

• IT professionals transitioning into BA roles

• Graduates pursuing careers in business analysis

• Professionals seeking chartered-level analysis competencies