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Course detail

Chartered Operations Manager

Course Description

The Chartered Operations Manager program provides in-depth knowledge of operational strategy, supply chain management, and process improvement. Participants will learn how to streamline workflows, enhance productivity, and implement data-driven decision-making for business success. The course also covers financial planning, risk management, and the integration of technology in operations to drive organizational growth and sustainability.

Details

This program equips professionals with advanced skills in operations management, focusing on optimizing business processes, resource allocation, and strategic decision-making to enhance efficiency and productivity.

Course Outline

Module 1:
Fundamentals of Operations Management –
Core principles, functions, and role in business success.

 

Module 2:
Supply Chain & Logistics Management –
Strategies for optimizing supply chains and logistics.

 

Module 3:
Process Improvement & Lean Management –
Implementing Six Sigma, Kaizen, and lean techniques.

 

Module 4:
Risk Management in Operations –
Identifying and mitigating operational risks.

 

Module 5:
Technology & Digital Transformation in Operations –
Automation, AI, and IoT applications.

 

Module 6:
Workforce & Performance Management –
Employee productivity and performance evaluation.

 

Module 7:
Strategic Resource Planning –
Budgeting and resource allocation strategies.

 

Module 8:
Customer-Centric Operations –
Enhancing efficiency with customer-focused processes.

 

Module 9:
Crisis Management & Business Continuity –
Preparing for operational disruptions.

 

Module 10:
Sustainability & Ethical Operations –
Green operations and corporate social responsibility.

What You Will Learn?

  • Principles of operations management and business process optimization
  • Supply chain and logistics management strategies
  • Lean management, Six Sigma, and continuous improvement methodologies
  • Resource planning, workforce management, and operational efficiency
  • Financial analysis, budgeting, and cost control in operations
  • Risk assessment and mitigation strategies in business operations
  • The role of technology and automation in modern operations
  • Strategic decision-making and performance measurement

Target Audience

  • Operations managers and business leaders
  • Supply chain and logistics professionals
  • Project managers and production supervisors
  • Entrepreneurs and business owners seeking operational excellence
  • Professionals in manufacturing, retail, healthcare, and service industries
  • Management consultants specializing in process improvement
  • Individuals aspiring to leadership roles in operations management

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  • About Us
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Countries

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  • Ethiopia
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  • South Africa
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